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Create and Manage Quality Module NCR Causes

Background

The process below describes how to manage NCR Causes for Non Conformances.

Process

1) Click Quality

2) Under heading Non Conformance click NCR Causes,

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3) Check the NCR Cause doesn’t exist by filtering the grid on either code or title.

4) Add, edit, delete NCR Causes using the icon buttons identified below.

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5) Fill in the NCR Cause form for Code, Title and Description

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Pre-Requisite Requirements

Security Access

Licensing – users are to be licensed for the Quality module, this can be found under Settings then click User Licensing , set a billing account for the user. For more info see Knowledge Base Article -> User Licensing

Roles – users are to be assigned a user role for accessing the Frequency Type menu item. This can be found under Settings – System Security then click Assign User Roles . For more info see Knowledge Base Article -> Assign User Roles

NCR Causes do not require any other pages pre-populated with data prior to their use.

Additional Information

Field Explanation
Field Example Input Characters Field Restrictions
Code WRK Min 1 Max 50 Mandatory

Alpha, Numeric and special characters allowed.

No Duplicates Allowed.

Title Work Method Min 2 Max 200 Mandatory

Alpha, Numeric and special characters allowed.

No Duplicates Allowed.

Description The approved work method was not followed resulting in the NCR. Min 2 Max 500 Non Mandatory

Alpha, Numeric and special characters allowed.

Sample Data – Version 1
Code Title Description
DGN Design The design provided could not be physically conformed to.
DOC Document Control The drawings were not document controlled resulting in the work being performed to the incorrect drawing revision
MAN Manufacture Delivery The manufactured items delivered were non conforming to design.
SUP Supervision / Coordination Poor onsite supervision and coordination resulted in the works not being built per design.
TRN Training / Skills Personnel lacked the training or skills to complete the work as designed.
WRK Work Method The work method utilised resulted in the non conformance. For example pouring concrete outside the agreed temperature ranges affecting curing times and strength.