Forgot User Name or Member Code?
1) If you have forgotten your login credentials, select the Forgot UserName/Code? link at the bottom of the login screen.
2) Add in your email address and click “Email User Name”.
3) Extrack will then display the following message.
4) Wait a few minutes and check your email account (including junk mail folder). Extrack will email a list of Member Codes and User Names that your email is associated with.